Android error 921 reportedly appears in two cases. Firstly, while users download a file from the Internet. Secondly, while downloading apps from the Android Play Store.
Surprisingly, many people reported on Internet forums that the error would still appear after rebooting the device. In this article we’ll share a few tips & tricks that helped many people.
Hard Reset your Device
Perform hard reset on your device. Remember, it involves erasing all data, stored files and apps. First backup all of your data to other devices like PC or cloud.
- Tap Menu | Settings.
- Tap Bakup & Reset.
- Tap Backup account and follow on-screen instructions.
- Now go back and tap Reset phone.
Uninstall your Mobile Antivirus
Sometimes antivirus apps show false positive for files & apps. This in turn results in different errors. Remove your Antivirus app as shown under:
- Tap Menu icon.
- Press and hold the Antivirus icon.
- You have now two options displayed at the top of the screen namely Remove and Cancel.
- Tap “Remove” option.
Change Google Play Account
There may be misconfigurations with the Google Account integrated with Android Play Store. Try adding a different account.
- Tap Menu icon, and then Settings | Accounts & Sync.
- Tap Google.
- Tap the actual email id integrated with Google Play Store.
- The time has now come to delete existing account. To do so, tap the Menu icon on upper right corner and select Remove option.
- Restart your smartphone.
- You’ll be prompted to add a new Google account and integrate it with Google Play Store. Simply follow the simple on-screen instructions.
Use Error 921 Repair Utility
If your phone still shows the same error, use a repair utility.
- Open a web browser.
- Visit the following page: https://play.google.com/store/apps/details?id=com.esorcim.androidcleaner
- Download, install and run WiFi Fixer app.
Check for Bandwidth Issues
Your device pop ups Android error 921 when there is low bandwidth. Try Internet speed testing websites. Contact your Internet Service Provider for more information.
Uninstall Unnecessary Apps
The steps given below will help you remove unnecessary apps. If you remember names of newly installed apps uninstall them and restart your phone.
- Tap Settings | Apps.
- Tap the name of a recently installed app.
- This opens up a new screen with several options. Tap the Uninstall button and remove it.
- Reboot your device.
Free Up Storage Space
Lesser disk space cause runtime issues with running apps. Apps get lesser space to store temporary data and cache contents. Make more storage space by buying an SD Card with more memory. Also delete app data as follows:
- Tap Menu | Settings | Apps.
- Tap All icon (Lower right corner).
- Tap the name of an installed app.
- Tap Clear Data in subsequent page.
Well, there is another method to make more free space. All you’ve to do is follow simple wizard-based instructions as shown here:
- Tap Menu | Settings.
- Tap Storage.
- Tap “Make more space” option under App Storage category. Remember, once you clear-up all temporary data in app storage, you’ve to follow the same procedure for other categories like phone storage, SD card.
And yes, you could also use a file manager app that displays all files stored on your smartphone so that you can delete duplicate, unnecessary and temporary files.
Boost Download Speed with Wi-Fi Connection
Attempt downloading new apps and files with a Wi-Fi connection. There may be signal, network strength issues with mobile Internet.